Business Operations & Growth Specialist

Three disciplines. Real responsibility. One opportunity to find your edge.

We're looking for a motivated, analytical, and adaptable Business Operations & Growth Specialist to work at the intersection of technology, business execution, and commercial growth.

This cross-functional position provides hands-on exposure to three core business functions:

• Digital Product & Operations: Keep products, services, and business processes running effectively.
• Performance Marketing: Turn market insights, campaigns, and performance data into growth.
• Key Account Management: Build stronger relationships and keep clients, partners, and internal teams aligned.

During your probation period, you'll work across these functions, gaining practical experience in product operations, customer acquisition, campaign performance, partner coordination, client management, reporting, and day-to-day business execution.

After successfully completing probation, you'll be assigned to a specific role based on your performance, demonstrated skills, aptitude, ownership, and business requirements.

This is an opportunity to discover where your strengths create the most value and build meaningful expertise from there.

01. Digital Product & Operations

Make sure great products deliver great experiences.

• Support product success. Assist with digital product launches, daily operations, service delivery, and continuous improvements.
• Connect technical and business teams. Coordinate with Product, Engineering, Operations, and external stakeholders to keep services running smoothly.
• Support release execution. Coordinate testing, User Acceptance Testing (UAT), service integrations, deployments, and post-launch activities.
• Monitor and improve. Track product performance, customer journeys, service activities, and operational issues to identify improvement opportunities.
• Solve operational challenges. Identify issues, follow up with responsible teams, and help drive timely resolutions.
• Keep operations organized. Prepare reports, maintain documentation, checklists, and service information to support accurate execution and decision-making.

02. Performance Marketing

Turn data into decisions. Decisions into growth.

• Support growth campaigns. Assist in planning and executing digital marketing, customer acquisition, and promotional initiatives.
• Track business impact. Monitor campaign performance, conversions, customer acquisition, revenue, and relevant growth KPIs.
• Optimize with the team. Collaborate with Marketing and Creative teams to improve campaign execution and effectiveness.
• Find what works. Analyze performance data, evaluate ROI, and prepare reports with actionable insights.
• Explore new opportunities. Research markets, competitors, customer behavior, and emerging growth channels.
• Test, learn, improve. Support experimentation with campaigns, offers, messaging, and acquisition strategies to improve results.

03. Key Account Management

Build relationships that move business forward.

• Strengthen business relationships. Maintain professional engagement with clients, key partners, operators, payment platforms, and other stakeholders.
• Coordinate business execution. Support service launches, integrations, campaigns, UAT, operational requirements, and partner activities.
• Translate needs into action. Understand client requirements and coordinate internally to ensure timely, accurate execution.
• Own the follow-through. Manage day-to-day account communication, track pending activities, and keep stakeholders aligned.
• Communicate with clarity. Prepare meeting notes, business updates, reports, proposals, and relevant documentation.
• Identify growth potential. Recognize opportunities to strengthen partnerships, expand accounts, and support new business initiatives.

• Relevant academic background. A bachelor's degree in Business Administration, Marketing, Management, Computer Science, Engineering, Economics, or a related field.
• Strong analytical ability. You approach problems logically, work confidently with data, reports, and performance metrics, and translate findings into practical action.
• Clear communication. Strong interpersonal and stakeholder management skills, with good written and spoken English.
• Excellent execution skills. You're organized, manage your time effectively, follow up consistently, and can handle multiple tasks and priorities.
• Comfortable with business tools. Proficient in Microsoft Office or Google Workspace, with strong Excel or spreadsheet skills considered an advantage.
• Curious and adaptable. You're eager to learn across business functions and thrive in a fast-moving, constantly evolving environment.
• An ownership mindset. You're proactive, accountable, resourceful, and committed to seeing responsibilities through.

Work that challenges you. A workplace that backs you.

We invest in your growth, wellbeing, financial security, and life beyond work.

Compensation & Financial Security

• Competitive salary based on your experience.
• Two festival bonuses and performance-based annual increments.
• Profit bonus, provident fund, and quarterly recognition.
• Life and general insurance coverage.

Health & Wellbeing

• Health insurance for you and your family.
• Wellness programs, digital wellbeing initiatives, and mental health consultations.

Work-Life Balance

• Two-day weekend and flexible working hours.
• 18 days of paid leave and leave encashment.
• Annual company retreat and team experiences.

Everyday Comforts

• Complimentary breakfast, lunch, and evening snacks.
• Unlimited tea and coffee.
• Dedicated Salah space and comfortable recharge areas.
• Pool, foosball, and PlayStation 5 (PS5).

Growth That Matters

• Gain practical exposure to product operations, performance marketing, and account management.
• Grow within a fast-moving, progressive technology company working across software engineering, AI, and cybersecurity.
• Develop deeper expertise through a role aligned with your demonstrated strengths and business needs.
• Take meaningful ownership and see how your work directly influences business outcomes.

• Understand digital products, technology, marketing, or business operations.
• Are comfortable working with complex spreadsheets, performance reports, and business data.
• Enjoy connecting technical teams, commercial priorities, and customer needs to solve real problems.